Skip to Content
Enjoy 15% OFF on all products — no code needed!

Terms and Conditions for Hobnob BD

Effective Date: February 12, 2025

Welcome to Hobnob BD! By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.


1. Introduction

These Terms and Conditions govern the use of our website and the purchase of products through our online platform. By accessing or using the website, you agree to abide by these terms.


2. Eligibility

You must be at least 18 years old or have parental consent to place an order. By making a purchase, you confirm that you meet this requirement.


3. Orders and Payments

  • Order Confirmation: Once an order is placed, you will receive an email or SMS confirmation.
  • Advance Payment: For pre-order items, a 50% advance payment may be required.
  • Cancellation Policy: Orders can be canceled within 12 hours of confirmation. Beyond that, cancellations may not be accepted due to supplier processing.
  • Payment Methods: We accept payments via bKash, credit/debit cards, or other listed options at checkout.


4. Pricing and Product Descriptions

  • Prices and descriptions of products are subject to change without prior notice.
  • We strive for accuracy, but errors in pricing or descriptions may occur. In such cases, we reserve the right to cancel or modify an order.


5. Delivery Policy

  • Pre-order Products: Delivery within 25–30 days unless otherwise specified.
  • Stock Products: Delivery within 3–4 days.
  • Delays beyond standard delivery windows will be communicated, and refund policies for delays will apply as per our refund policy.


6. Returns, Exchanges, and Refunds

  • Change of Mind: Refunds for change of mind are only allowed for stock products, not pre-orders.
  • Defective or Wrong Items: Report any issues with products within the specified window. See our Return Policy for detailed conditions.


7. User Responsibilities

  • Ensure accurate and complete information is provided when placing an order.
  • Use the website only for lawful purposes.
  • Refrain from copying, modifying, or distributing content without permission.


8. Intellectual Property

All content on this website, including images, text, and logos, is owned by Hobnob BD or licensed to us. Unauthorized use of any content is prohibited.


9. Limitation of Liability

Hobnob BD is not liable for:

  • Indirect, incidental, or consequential damages resulting from the use of our services.
  • Delays caused by factors beyond our control, such as customs issues or courier delays.


10. Privacy

Your personal information is handled in accordance with our Privacy Policy. Please refer to it for details on how we collect, use, and protect your data.


11. Modifications

We reserve the right to update or modify these terms at any time. Changes will be posted on our website, and continued use after changes indicates acceptance.


12. Governing Law

These terms are governed by the laws of Bangladesh. Any disputes will be resolved under the jurisdiction of Bangladeshi courts.


13. Contact Us

For any questions or concerns, feel free to contact us:

  • Email: info@hobnob.com.bd
  • Phone: 01601116602 (Available for immediate support)
  • WhatsApp: 01601116602

Thank you for shopping with Hobnob BD. We appreciate your trust and support!