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Privacy Policy for Hobnob BD

Effective Date: February 12, 2025


At Hobnob BD, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information while you use our website and services.


1. Information We Collect

We collect different types of information to provide a better experience for our users:

  • Personal Information: Name, address, phone number, email address, and payment details.
  • Browsing Information: IP address, device details, and browsing activity.
  • Communication Information: Information shared during inquiries or customer support.
  • Purchase History: Details of products and services you’ve bought from us.


2. How We Use Your Information

We use the information we collect for:

  • Order Fulfillment and Delivery: To process and ship your orders efficiently.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing (With Consent): To provide you with updates, offers, and promotions.
  • Improving Services: To analyze browsing patterns and enhance the website experience.


3. Data Sharing

We do not sell your personal data. However, we may share it in the following cases:

  • Delivery Partners: To facilitate delivery of your orders.
  • Payment Gateways: To securely process payments.
  • Legal Compliance: To comply with legal requests or obligations.


4. Data Security

We use strict security measures to protect your data from unauthorized access, misuse, or loss. Payment information is encrypted and processed securely via trusted payment gateways.


5. Cookies Policy

We use cookies to enhance your experience by remembering your preferences and tracking website usage. You can manage cookie settings in your browser.


6. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections or deletion of data.
  • Opt-out of marketing communications.


7. Data Retention

We keep your data only as long as necessary for processing orders, providing customer service, or fulfilling legal obligations. You may request data deletion at any time by contacting us.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.


9. Payment Security

We ensure that your payment details are encrypted and processed securely through trusted third-party payment gateways. We do not store sensitive payment details on our servers.


10. Policy Updates

We may update this policy from time to time to reflect changes in our services or legal obligations. Any significant updates will be communicated via email or through a website notification.


11. Contact Us

For any questions or concerns regarding this policy or your personal information, feel free to contact us:

  • Email: info@hobnob.com.bd
  • Phone: 01601116602 (Available for immediate support)
  • WhatsApp: 01601116602

Our Commitment

We value your trust and are committed to protecting your personal data. Thank you for choosing Hobnob BD for your shopping experience.